About
Juliet Mey, Customer-Driven Growth Consultant.
I've spent 19 years working with and inside growth-stage businesses, locally and internationally. One thing comes up consistently: most leaders already sense the gaps, and many can name a few. Getting to them is another matter. The CEO gets pulled so deep into working in the business that working on it never gets a turn, so the fixes sit on next quarter's agenda, and then the quarter after that. Left unattended, they compound, and that always comes back to cost you.
Working independently means I can look across every part of the customer journey without a fixed brief, a political constraint or an agenda that isn't yours. Growth-stage businesses are where I do my best work. There is enough foundation to build on and enough momentum that getting clarity on what to fix actually changes the trajectory.
I'll ask the questions that are sometimes easier not to ask. That's what produces the best result for your business.
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What clients say
"Juliet possesses a unique combination of skills and international experience making her a highly valuable addition to any senior management team. Her ability to plan and execute strategic business frameworks, build strong teams, and create cultural value systems reflects her expertise and passion for transforming businesses. Leading by example, she has an infectious positive attitude towards her work, inspiring the team to perform at their best."
"Juliet has that great and rare combination of client, agency and consultancy experience all wrapped in a thorough understanding of brand, technology, data and customer experience. Her passion for the brands and teams she works with is infectious — a real team player and wonderful colleague."
"Juliet is a rare combination of brand understanding and the practical realities of delivering a customer experience across touchpoints that delivers the promise. Not afraid to challenge whenever we strayed — someone I relied upon deeply."
— Grant Keller, CEO of Acceleration Global (now Choreograph), WPP
How to start
The diagnostic
Take the Clarity Stack
Twelve questions across strategy, customer experience, AI readiness and collaboration, taking about 10 minutes. You get a scored snapshot of what's slowing your growth, and your answers become the working material for our first session.
The conversation
Book the working session
We'll spend 60 minutes on your business, working through your Clarity Stack answers together to identify where the gaps are. Within 48 hours I send you The Brief, an audit setting out the recommended priorities and a cost range for each, and it's yours whether we work together or not.