AI Readiness Audit
AI has moved into the workflow faster than most businesses have had time to govern it. Marketing drafts with it, sales follows up with it, support summarises with it. The commercial test is whether it improves the right work, with clear ownership, at the right point in the customer journey.
The audit maps AI use against your customer journey and the Trust Line: the boundary between internal work, where AI can move fast, and customer-facing work, where a weak AI touch costs momentum, renewals and referrals.
Each opportunity gets scored on commercial upside, customer trust risk, data readiness, repeatability and ownership. You leave with one recommended starting point and a decision-ready case for leadership.
Pricing
- From R15,000
- Prices are an indicator of standard scope. If the standard scope doesn't fit your budget, we change the scope rather than the rate.
What you get
Typical deliverables
- 01A customer journey view of where AI is already in use
- 02A Trust Line view of customer-facing risk
- 03A shortlist of practical AI use cases and one recommended starting point, with a clear owner
- 04A view of data, tool and process readiness
- 05A decision-ready recommendation for leadership
Every engagement is shaped around the business. Scope, sequencing, and outputs are tailored before we start.
Ways of working
Working alongside other consultants and agencies
Happy to work alongside your existing agencies, consultants, or in-house specialists where it makes sense. That includes brand studios, performance agencies, CX consultants, research partners, or fractional finance and product leads. The work is designed to connect disciplines, not duplicate them. Where a specific capability sits outside my own, I can bring in trusted independent consultants from my network and lead the engagement myself.
What works best for you?
Two ways in.
Find Your Gap
Run the Clarity Stack. 12 questions, four areas, about 10 minutes. It becomes the working material for our first session.
Know Your Need
Book the 60-minute working session directly. Come with the numbers that bother you, and expect questions you haven't been asked before.
You'll have The Brief within 48 hours: an initial read of where your business is leaking growth, and my recommendation on where to focus first. It's yours whether we go further or not.